Legal & Compliance

EvalTrade's primary service is a proprietary trading evaluation program. Challenge and demo accounts use simulated capital. Account balances shown during an evaluation are not customer deposits, investments, or funds held on behalf of the trader.

Traders who satisfy the applicable objectives and compliance requirements may qualify for a funded account. Performance rewards are paid by the Company according to the selected plan's terms and are not returns on customer-invested capital.

Displayed quotes may reference external market data. Trades are recorded and settled within EvalTrade's proprietary environment and are not represented as customer orders routed to an external exchange or third-party broker.

The Legacy Live Account service remains operational under its current terms during EvalTrade's transition to a funded-challenge-first model.

Applicable balance, trading, deposit, withdrawal, transaction-history, verification, fee, and support terms remain effective. EvalTrade will notify affected users before any material restriction or closure arrangement takes effect.

The Company applies identity-verification, anti-fraud, sanctions-screening, and anti-money-laundering controls where required for challenge purchases, funded performance payouts, Legacy Live transactions, promotions, and account security.

Users may be required to provide government-issued identification and supporting information before a payout, withdrawal, refund, or other qualifying transaction is processed. Activity may be reviewed for fraud, manipulation, multi-accounting, prohibited practices, sanctions exposure, and money-laundering indicators.

Services are available only to individuals aged 18 or older who may lawfully access them in their jurisdiction. Users must not access EvalTrade from a prohibited or restricted jurisdiction.

EvalTrade may refuse, restrict, or terminate access where the service is prohibited, required checks cannot be completed, or account activity breaches the applicable terms.

Trading results are uncertain. Simulated performance does not guarantee future performance, qualification, or payment. Users should purchase a challenge only if they can afford to lose the challenge fee.

Legacy Live Account holders may lose amounts committed to that account. Legacy trades settle within EvalTrade's platform and are not represented as exchange-routed investments. Existing users should review all applicable fee and withdrawal terms.

Personal data is processed in accordance with our Privacy Policy. The Company applies TLS 1.3 encryption in transit, AES-256 encryption at rest, role-based access controls, intrusion detection, and periodic security audits.

Records are retained for the period required by applicable law, contractual obligations, fraud prevention, dispute handling, and legitimate business needs, then deleted or anonymised when retention is no longer required.

Challenge purchases, refunds, funded performance payouts, and permitted Legacy Live transactions may be processed through third-party payment or cryptocurrency service providers. A provider's status does not describe EvalTrade as a licensed broker or financial institution.

Payouts and withdrawals are subject to identity, ownership, source-of-funds, sanctions, fraud, account-rule, and transaction reviews where applicable.

Clients may raise disputes by writing to support@evaltrade.com. Disputes are reviewed internally in good faith and are typically resolved within thirty (30) business days.

Unresolved matters are governed by the law and jurisdiction stated in the applicable agreement, except where mandatory consumer protections provide otherwise.

The Company does not knowingly offer services to persons resident in jurisdictions where its evaluation activity or Legacy Live Account service is prohibited, including territories subject to international sanctions.

The Company reserves the right to refuse or terminate service to any client whose use of the platform conflicts with these restrictions.