Account security
Updated 2026-07-05
Quick answer
Protect your email, password, and payout wallet because password resets and withdrawal OTPs depend on your account email.
- Use a unique password
- Keep your email account secure
- Review payout address before OTP confirmation
- Never share your password, OTP, or reset link
Worked example — OTP safety
You request a payout EvalTrade sends an email OTP You verify the amount, network, and wallet address Only then enter the OTP If anything looks wrong, do not enter the OTP and contact support
Edge cases
- Support asked for my OTP. Is that real?
No. Support should never ask for your password, OTP, or reset link.
- What should I do if my email is compromised?
Secure your email first, reset your EvalTrade password, then contact support to review recent account activity.
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