Deposits and payment methods
Updated 2026-07-05
Quick answer
Deposit to your wallet first, then use the wallet balance to buy a challenge plan from the Challenges page.
- Wallet funds can be used for challenge purchases
- Crypto deposits must be sent on the exact selected network
- Each deposit address shown in Cashier is unique to your payment
- Do not send funds on a different network than the one selected
Worked example — Buying Basic 2-Step
Basic 2-Step fee: $19 Wallet balance: $25 Buy challenge → $19 is deducted Remaining wallet balance: $6 Challenge account is created after successful purchase
Edge cases
- My deposit is pending. Should I send again?
No. Wait for network confirmation. If it remains pending after the expected confirmation window, contact support with the transaction hash.
- Can I buy multiple challenges?
Yes. Each purchase creates a separate challenge account with its own account code, balance, rules, and payout cycle.
- Are challenge fees refundable if I fail?
No. Challenge fees are not refunded after a failed account. Any fee return must be specifically shown as eligible in your account or payout review.
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