KYC and identity verification
Updated 2026-07-05
Quick answer
KYC is required before the first payout release, not before signup, purchase, evaluation trading, or funded trading.
- KYC is required before your first payout is sent
- Government-issued photo ID and liveness check may be requested
- The payout wallet must belong to the verified account owner
- KYC is not required to start a challenge
Worked example — When KYC appears
Signup: no KYC Buy a challenge: no KYC Pass evaluation or start direct-funded: no KYC Request first funded payout: KYC must be completed before release
Edge cases
- Can a payout be approved before KYC finishes?
No. A payout can enter review, but it will not be released until KYC is approved.
- Why was my KYC rejected?
Most rejections are caused by blurry photos, cropped documents, expired IDs, or a liveness check that does not match the ID.
- Can I retry verification?
Yes. Retake the photos clearly, use the same legal name as your account, and contact support if the provider blocks retries.
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